Accessibility in your policies
We review and develop policies that shape access to employment, purchased technology and digital services. The work connects written commitments with the decisions teams make every day.
An engagement can focus on a single process or span several functions. We work with policy owners to identify gaps, clarify responsibilities and develop actionable requirements.
Policy requirements
For UAE organisations, we connect the UAE A11y Code within the National Digital Accessibility Policy with procurement and delivery requirements. ISO/IEC 30071-1 informs organisational responsibilities and practices.
Where relevant, supplier criteria and reporting also address Section 508, EN 301 549 or European Accessibility Act requirements. The scope reflects your organisation’s services, markets and contracts.
Policy areas
Human resources
Recruitment, onboarding, workplace adjustments, performance, progression and grievance processes, including employee-facing language.
Procurement
Tender criteria, supplier evaluation, contractual requirements and accessibility evidence, with responsibilities for vendor oversight.
Software development
Accessibility checkpoints in design, testing and release, with clear routes for handling issues and exceptions.
Connected policy review
A policy often depends on decisions made elsewhere. A recruitment process may rely on an external platform; a procurement policy may need input from product and accessibility teams. We identify these dependencies as part of the review.
Our Zain Kuwait engagement brings employee policies and digital services into one scope, connecting the written process with the experience it supports.
Reviewing everyday decisions
We examine how a policy works when someone needs to act: reviewing a supplier’s evidence, requesting a workplace adjustment or deciding whether a release is ready. These situations reveal where responsibilities or requirements need clarification.
Policy owners and delivery teams help establish workable review points, escalation routes and records. Recommendations can revise an existing policy or support new content within the agreed scope.
What you receive
- A review of gaps in policy wording, responsibilities and supporting processes.
- Recommendations or revised policy content for the areas in scope.
- Defined owners, review points and evidence requirements.
- Guidance for connecting policy with accessibility governance.
Policy review questions
Do all policy areas need to be reviewed together?
No. We can start with a priority such as procurement or recruitment, then identify dependencies on other functions. The scope should address the decisions your organisation needs to improve.
What should our team prepare?
Share the relevant policies, templates and process descriptions, identify their owners, and describe where people encounter difficulty. These details help us make the review specific to your organisation.
Build sustainable accessibility
Tell us about your services, your priorities and the people who use them. We will help you define the right support, agree a clear scope and plan your next steps.
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