Accessible documents
We make PDF and Microsoft Office documents easier to read, navigate and use, supporting Arabic and English content. The work covers public information, application forms, reports and workplace documents.
A representative review establishes file complexity, source-file availability and priorities. We agree the documents to remediate, the accessibility targets and the checks required before publication.
Document standards
PDF remediation follows PDF/UA-1 (ISO 14289-1:2014) (opens in a new tab) or PDF/UA-2 (ISO 14289-2:2024) (opens in a new tab), with relevant WCAG criteria. We select the target for your PDF version and publishing workflow.
Word, Excel and PowerPoint files receive format-specific checks. UAE A11y Code, Section 508 or EN 301 549 requirements can be included where applicable. Verification combines technical validation with specialist and assistive technology review.
What we review
Structure and navigation
Headings, lists, bookmarks and links that help readers understand the document and reach the information they need.
Reading order and language
The sequence and language of content, including Arabic, English and mixed-language passages as read by assistive technology.
Tables and images
Table relationships, image descriptions and chart explanations that preserve the meaning conveyed visually.
Assistive technology
How people navigate and read the revised file with assistive technology, alongside technical checks of its structure.
Our remediation process
Review and prioritise
Review representative files and agree the collection, standards, priorities and delivery schedule.
Remediate files
Correct barriers in structure, reading order, headings, tables, forms and text alternatives for each file.
Verify and hand over
Check the revised documents and provide the agreed files, verification record and author guidance.
Support for authors
Accessible templates, source-file guidance and export checks help authors maintain improvements when content changes. We can connect this support with accessibility training for the people who create and publish your documents.
Collection priorities
For a large document collection, we prioritise files by audience need, frequency of use and the task they support. An active application form may need attention before an archived presentation.
The delivery plan identifies who owns the source files, which versions will be published and how revised documents will be approved. This gives your publishing team a manageable route through the collection.
Document questions
What should we share for an initial review?
Share representative files, their languages and formats, approximate volumes and available source documents. Publication deadlines and intended uses help us identify the right starting point.
Can you help improve future documents?
Yes. We can help improve templates, authoring practices and export checks, so your team can create accessible content and maintain revised documents.
Build sustainable accessibility
Tell us about your services, your priorities and the people who use them. We will help you define the right support, agree a clear scope and plan your next steps.
Get in touch