Audit scope
An accessibility audit identifies barriers in your website or app and gives your team a prioritised plan to address them. It supports product launches, redesigns, procurement and ongoing accessibility programmes.
We assess the journeys your users rely on, from finding information and creating an account to completing a transaction. The scope covers representative pages, shared components, platforms and language versions.
We assess multilingual interfaces, with specialist Arabic testing of reading order, labels, keyboard interaction and screen reader output. Findings identify the affected language, requirement and impact on the person completing the task.
Audit standards
We assess against WCAG, usually WCAG 2.2 Level AA, and the regional requirements relevant to your service. UAE engagements include the UAE A11y Code within the National Digital Accessibility Policy where applicable.
EN 301 549, Section 508 and technical requirements supporting the European Accessibility Act can also form part of the scope. Your report identifies the standards assessed and the evidence behind each finding.
Our audit process
Scope the assessment
Confirm the journeys, languages, platforms and conformance target, along with test accounts, access arrangements and reporting needs.
Test user journeys
Combine manual testing, assistive technology and verified automated findings. Participation by people of determination can add evidence about the experience of using the service.
Prioritise findings
Review barriers by user impact and identify recurring issues in shared components, so your team can plan fixes across the product.
What you receive
Your audit report connects technical findings to delivery priorities. Developers can reproduce issues, product owners can assess their impact, and leaders can track progress against the agreed scope.
- Findings with affected pages or components, user impact, severity, reproduction steps and supporting evidence.
- Remediation recommendations describing the accessible behaviour required, including fixes for recurring patterns.
- A conformance summary recording the assessment scope, standards, methods, results and limitations.
- A findings review with your team and an agreed plan for verifying fixes.
Example audit finding
The detail behind each finding.
- Name
- “Talk to a specialist”
- Role
- Link
- Contrast
- 21:1
- Focus indication
- Visible
- Operable
- True
Five of the checks behind one element on one page.
Remediation and verification
We help your team interpret findings and review fixes within the engagement. Addressing a shared component can improve several journeys; verification checks the change in each affected context.
For procurement, we can prepare an Accessibility Conformance Report using the VPAT® template. For a published certificate and badge, explore AxessAll accreditation.
Our Zain Kuwait engagement combines website and app assessment with communications and employee policies. The engagement is in progress.
Audit questions
What affects the scope and timing?
Timing depends on the number and complexity of journeys, languages and platforms, the access available, and the deliverables required. We confirm the assessment plan and dependencies before starting.
Can you assess an Arabic and English service?
Yes. We test each language and the transitions between them, including language switching, mixed-language content and assistive technology. Fixes are checked in the affected versions.
Does an audit include fixing the issues?
The audit identifies barriers and recommends changes. Implementation support and reassessment are scoped separately or included by agreement, so responsibilities are clear from the outset.
Build sustainable accessibility
Tell us about your services, your priorities and the people who use them. We will help you define the right support, agree a clear scope and plan your next steps.
Get in touch