One engagement across digital and workplace experiences
Announced on Global Accessibility Awareness Day, 21 May 2026, the six-month engagement brings digital and policy accessibility into a shared programme of work.
The audit covers Arabic and English, including right-to-left interaction and evaluation with assistive technology. Its scope extends from customer-facing services to documents across the employee journey.
What is in scope
Digital services
The website and native iOS and Android applications.
Communications
Social media channels and customer-facing digital content.
Employee policies
Recruitment materials, contracts, employee handbooks and leave policies.
The client experience
Throughout the engagement, currently in progress, we have valued the team's collaboration, flexibility, and commitment to delivering the highest quality possible while meeting our expectations.
Asia Representative, WBU Youth Committee
Public coverage
The engagement was announced publicly. The links below provide further context about its scope.
Why an integrated scope matters
Digital accessibility and workplace inclusion meet in the experiences people have with an organisation. A customer may move between an app and a support message; an applicant may use a digital form and then receive a document. Considering these connections helps make the scope of an assessment meaningful.
For this engagement, the scope spans customer-facing technology and communications alongside policies across the employee journey. Arabic and English expertise is relevant across these areas, including content structure, interaction and the information conveyed through assistive technology.
The expertise behind the engagement
The collaboration brings together the disciplines described in our accessibility audit, Arabic A11y and policy review services. This connects specialist findings with different teams and responsibilities inside the organisation.
Our delivery principles focus on testing with people, specialist validation, clear evidence and knowledge transfer. The public description of this collaboration reflects the scope and client experience shared to date.
The engagement is in progress. This case study describes the agreed scope and collaboration to date.
Connect digital accessibility and workplace inclusion
Discuss an integrated review of your services, communications and policies.
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